We respect your privacy and we observe due care in handling your personal data.
The processing of your personal data is done in accordance with all applicable data protection laws and regulations, including with the requirements set out in the ‘Wet Bescherming Persoonsgegevens’. The controller(s) of the data processing is Yakult Europe B.V. Yakult Europe B.V. has its registered office in Almere at Schutsluisweg 1 (1332 EN).
Purposes of the Data Processing
We process your personal data for the purpose of complying with your requests and in the context of customer relationship management. If, for example, you complete a contact form or application form on the website, or send us an e-mail, participate in a competition or complete a questionnaire, the data you provide to us will be processed and stored for as long as is necessary to achieve the purposes for which you provided the data. Provided that this is allowed, publicly accessible information that you leave or actively provide online (on social media, forums, etc.) or offline (e.g. in articles) may also be processed by us. Such data are processed in the context of customer relationship management, in order to record your interests and to examine your attitude to Yakult in particular and probiotics in general. The data we collect about you will be recorded in a personal profile.
We will process your data for direct marketing purposes if you have indicated your wish to be kept informed of our products and activities. On the basis of the information in your personal profile we may send you information that is more targeted to your interests (for example).
Analysis of Visits Using Analytical Cookies
A cookie of the American company Google is also placed through our website for the purpose of analyzing the visits to our site. We use this service to gain insight into the ways in which visitors use the website. Google may disclose this data to third parties if Google is required to do so by law, or as far as third parties process the data on Google’s behalf. This is beyond our control.
The data that Google collects is made anonymous as much as possible. Your IP address is explicitly not disclosed. The data is transmitted to servers in the United States and stored by Google.
We offer a newsletter with which we wish to inform those interested about Yakult’s products and activities, whether or not in personalized form. Your e-mail address will only be added to the list of subscribers with your permission. Each newsletter contains a link with which you may unsubscribe. The list of subscribers to the newsletter will not be disclosed to third parties.
Provision of Your Personal Data
Your personal data may be provided to suppliers (such as IT service providers, call centers, or other third party service providers) with whom we cooperate and/or who provide services or products to us. In addition, your personal data may be shared with other entities that are part of the Yakult group of companies. Furthermore, your personal data can be disclosed to the police and other law enforcement authorities, on a legal basis.
Inspecting, Correcting or Deleting Data
You may notify us by e-mail or by post that you wish to inspect the personal data we process about you. If the overview we provide contains inaccuracies, you may request us to correct or delete your data. You may also let us know that you do not wish to be approached (anymore) about our products and current events – whether or not with information based on your personal interests – to the address below:
Modification of Privacy Statement
We reserve the right to modify this Privacy Statement. Modifications to the Privacy Statement will be published on this website.